Enhanced Machine Warranty with FREE Machine care pack - Unlimited home collection and return by DPD courier service
Enhanced Machine Warranty with FREE Machine care pack - Unlimited home collection and return by DPD courier service is backordered and will ship as soon as it is back in stock.
We accept all major credit and debit cards and interest-free instalments by
Description
Description
Machine care pack: Machine oil, compressed air spray and cleaning brush.
Enhanced warranty offer
You can now upgrade your Singer standard warranty to include our collect and return service by courier (DPD) should any issues arise with your machine, meaning it would need to visit a service centre.
DPD will be booked to collect the machine from you on a convienent date. You will be provided with an hour time slot and the DPD driver will bring a returns label. Once the fault has been rectified the machine will be returned to you free of charge by DPD.
Terms of 2 year Warranty Collect Upgrade:
Covers Singer and Bernette sewing machines and overlockers for unlimited home collections and redeliveries when a manufacturing fault is reported.
Machine must be within it's 2 year guarantee (from date of delivery).
Mainland UK addresses only.
You must have the original box and packaging.
Valid during the manufacturer's 2 year guarantee
Domestic home use only
To arrange a repair under guarantee, please visit www.singeroutlet.co.uk/support
In order to use this service, you must agree to keep the original box and packaging which protects the machine in transit.
For full guarantee terms, please visit: singeroutlet.co.uk/pages/guarantee
BLACK FRIDAY OFFERS
Now Live! FREE Extended 10 year Guarantees, FREE Gift Bundles, FREE DPD delivery on all machines. Offers valid for…
Frequently asked questions
Why buy from Singer Outlet?
Why buy from Singer Outlet?
We are on a journey to provide a one stop shop for everything Sewing and Craft related in the UK, at the best possible prices with the highest levels of service.
Singer Outlet is a family run business with over 25 years experience within the sewing industry and internet retail.
We are an Official Singer Store both online and in store. We only supply genuine UK spec machines direct from Singer UK. You are fully supported by Singer with a manufacturer guarantee along with full technical support by sewing experts.
Chat Online with us or Call 020 7123 4521 - Lines are open 7 days a week.
How long will it take to receive my order?
How long will it take to receive my order?
We aim to ship in stock items out the same day if ordered before 1pm. Most products are available on a next working day basis.
We've invested in the latest technology to get your order picked, packed and dispatched from our warehouse accurately and quickly. We operate a state of the art order tracking system so you will be able to track your parcel from our door to yours.
View our Full Delivery Policy here
How much is delivery?
How much is delivery?
Standard delivery info:
FREE UK Mainland Delivery for all orders over £20. Orders under £20 and to non mainland destinations may incur a small delivery charge calculated at checkout.
We only use premium UK couriers such as DPD. Fedex and Royal Mail to ensure your order arrives safely.
Where can I read reviews?
Where can I read reviews?
Customer Service is a fundamental part of everything we do. We're proud to be rated Excellent 4.7/5 on Trustpilot with over 5000 verified reviews and 4.9/5 on Google. We also collect independent reviews - you can view them here.
Any reviews for the product you're currently reviewing will be shown above.
What guarantee do I get?
What guarantee do I get?
Singer & Bernette Sewing machines have a 2 year guarantee as standard with options to extend. All other products comes with a minimum of 1 year guarantee backed by Singer Outlet, and the manufacturer.We also offer unlimited support by phone and email for machines.For Sewing Machines & Overlockers, please view our Full Guarantee Policy
Payment, Returns and Refunds
What payment methods do you accept?
What payment methods do you accept?
We offer a range of payment options by checkout and over the phone.
We accept all major credit and debit cards as well as American Express.
We also accept Klarna and Clearpay at checkout for spreading the payment over time - interest free.
EDUCATION / CHARITIES
We are able to accept purchase orders and payment on invoice terms for schools, colleges, universities, registered charities and local authorities.
If you've not purchased from us before, please contact us so we can provide the full information you require in order for us to be set up as a supplier.
How do I return a product?
How do I return a product?
We offer a 30 day return and home trial exchange policy if you change your mind (extendable to 30 days)
If for any reason your item is faulty or you change your mind and would like a different model it will be collected free of charge.
You can view our full Returns Policy here
What if I have a technical issue using a machine and need help?
What if I have a technical issue using a machine and need help?
Our support team are on hand by phone and email to guide you through any issues you may be facing. Over 90% of issues reported to us are resolved over the phone without need for the machine to visit a service centre.
Many answers to common queries can be found on Singer's FAQ page here: https://www.singer.com/troubleshooting-tips
